Partner relationship management (PRM) Web platform

Whether your partner service agents operate in a back-office or out in the field, Appify delivers the same highly productive and efficient user experience for desktop and mobile users. Share Installed Asset data with relevant partners, allowing them to manage asset lifecycle and configurations. Ensure full visibility to the service history of asset Tickets Publish and share knowledge articles with partners. Assign support tickets to partners, record all partner activity related to the support ticket. Track progress on tickets in real time. Work Orders Create work orders, assign work orders to partners, record partner activity through work order resolution, manage parts orders & returns, track progress of work orders to closure. Connect to your Support and Field Service Systems Pulse seamlessly connects to any of your Field Service Automation systems via APIs. You decide the scope of what data stays in Pulse. No need to run expensive integration projects migrating data back & forth between your Field Service systems and channels. Pulse lets you easily switch any data from storing locally or in your Field Service system or vice versa.