With Christ Service Portal you get a secured platform for remote access, status monitoring and rollout tool for software updates OTA in industrial environments.
You can optimally prepare software updates, test them on a small scale and centrally control the rollout via groupings. Through the device status, you always know which image version is installed on the respective panel.
Service cases on machines and systems can be processed efficiently from anywhere. Because with remote access, you can find and rectify faults more quickly. As a result, you reduce downtime.
Scope of services Christ Service Portal:
Centralized device management via the Christ Service Portal
Software updates over the air
Central coordination of software rollouts
Simultaneous updates on all touch panels of a defined group
Traceability of device updates
Complete solution for remote access and remote maintenance
Transfer of screen contents via VNC
Secure console access via SSH
Real-time status display of initialized panels
Scalable package solutions
SSL encrypted data transmission and data protection according to EU law
Dedicated cloud instances hosted in Germany
User management in Christ Service Portal with role assignment
Scalable package variants for initialized devices and used storage
Your advantages at a glance:
Time saving
Cost savings
Increase customer satisfaction
Increase service offerings and expand revenue streams
Service technicians can focus on specific challenges
Software updates can be scaled individually (individual updates, group updates, updates to all devices)