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Customers want their orders fast, omni-channel fulfilment is a competitive advantage, managing high return rates is expensive and labour is hard to come by. These and other realities are all creating new and unique pressures within the order fulfilment environment. Dematic Pouch Sorter is a flexible storage system that consists of pouches suspended from rolling adapters running in a track. Each pouch carries a single item, which can be identified by its radio frequency identification (RFID) tag. Items of various types can go into the pouches, including folded garments, shoeboxes, accessories, books and general merchandise. Items are inducted into the pouch system, which sorts, sequences and delivers those pouches and hanging items to the packaging station for consolidation and further processing. A single solution that can handle a wide range of order profiles, the Dematic Pouch Sorter manages everything from the small e-commerce orders to large retail orders, and everything in between. Dematic Software gets orders out quickly and eliminates the need for wave planning and multi-stage sortation. It enables fast, easy processing of urgent and priority orders without the need for expensive and time-consuming expediting. Items can be packed and delivered in aisle-friendly sequence or any other arrangement (for example, by size or colour) to retail locations, and drives the cost, time, complexity and mistakes out of the restocking process. The modular and flexible design makes it easy to adjust system throughput to actual volume demands and idle unnecessary capacity to save both energy and labour.