Operations management software

process management

The quality of products is a crucial success factor for most companies, which has a decisive influence on the satisfaction of their customers and the consequent maintenance of long-term cooperation. Rapid response to deviations in product quality is crucial for a company to maintain long-term satisfaction. The 8D process is considered to be a well-established problem-solving methodology in the domain of product quality management. The fundamental purpose of the process is to identify, find solutions, and definitively eliminate potentially recurring problems in a production process. The introduction of an electronic 8D process management system further upgrades the efficiency of quality management within the company. The digitally enhanced 8D process offers many advantages that essentially automate that complex process. The automation of the 8D process, as provided by the presented electronic system, allows employees to fully dedicate themselves to solving the detected faults in the production process of products and leave the management of the 8D process to the software system. Furthermore, the use of the presented software system generally enables the overview and monitoring of open claims, the effective participation of employees in solving problems, the digitization of attachments captured during a process and the centralized storage of all records related to a case in a digital form. The key advantages of using the 8D process management system are: Overview and monitoring of open claims – Once a flaw in the product's quality is detected, users can create records describing all the details and measurements related to the detected fault.