Modern information and communication technology offers innovative solutions for the location and time-independent provision of data and information far beyond common practice. Thus, digitisation provides interesting new fields of action for companies, especially in the service sector.
For this purpose, KELLER ITS - one of the leading manufacturers of optical temperature measuring devices - follows this development and has developed the KITS App.
KITS is a digital information and communication platform for this service. It meets the various possibilities of a modern digital service management to provide assistance quickly and easily, at any time and anywhere in the world, and to provide the necessary information.
The Industrial Solution Guide supports interested parties in finding the most suitable system solution for optical temperature measurement for the requested industry and application. All information required for a product, such as technical data, operating instructions, dimensional drawing, commissioning and maintenance instructions, is available directly via the app in 22 languages using a tablet or smartphone. In addition to the product information, technical and application information can be found in the media library.
The field-of-view calculator and emissivity calculator are useful tools for selecting and commissioning the devices. For quick help, the App gives you direct access to the service hotlines and local contacts. The ticket system offers the possibility for simple and fast communication with the service team. The Troubleshooting Guide provides support in systematically finding solutions to technical problems.