Deliver unified, personalized, and seamless omnichannel buying experiences for customers and partners.
Dynamics 365 Commerce capabilities
Foster lasting relationships through intelligent omnichannel retail tools that strengthen your brand.
Provide exceptional purchasing experiences by connecting in-store, digital, and back-office operations on a unified commerce platform.
Empower customers to decide when, how, and where they want to purchase—on any device, across all online and offline retail channels.
Enable customers to buy online and pick up in-store or receive home delivery via connected ordering and fulfillment tools.
Centrally manage promotions and discounts across all retail channels using accurate, real-time omnichannel sales and cost data.
Use purpose-built functionality and capabilities needed by B2B organizations and users for self-service buying experiences.
Enhance customer experiences across retail shopping channels, exceeding expectations with personalization and tailored product selections.
Deliver virtually endless purchasing options with access to your full product catalog, in store or online.
Build a single view of customer interactions and orders across physical and digital storefronts.
Help employees foster customer relationships with upsell and cross sell recommendations, insights, loyalty programs, and intelligent actions.