Management software Customer Insights

data protectionprocessreal-time

Create engaging experiences by uniting customer data with real-time journeys and Copilot in Customer Insights. Deliver connected customer journeys Understand your customers and create truly personalized experiences. Unify transactional, demographic, and behavioral data with AI-powered identity management for a holistic view of customers. Enrich profiles with diverse data sources, including proprietary intelligence, and unlock predictions with prebuilt AI models. Build new segments or discover new audiences with AI recommendations that are continually updated with real-time data. Add consent data during the unification process using automatic data refresh to ensure that your organization meets privacy and security regulations. The Total Economic Impact™ of Microsoft Dynamics 365 Customer Insights Explore the advantages of Dynamics 365 Customer Insights in this commissioned study conducted by Forrester Consulting.