Coordinate and track entire product delivery and service processes by connecting field workers, back-office teams, and customers.
• Optimize operational performance of delivery and service processes
• Enhance real-time collaboration by centralizing information
• Elevate customer satisfaction and loyalty with timely service delivery
Handle installation & configuration to ensure readiness for use.
Proactively monitor shipments, address issues, manage returns, and guarantee timely & reliable delivery.
Capture initial & change order details, track fulfillment progress, and monitor inventory levels.