Gain supply and delivery assurance by tracking orders and shipments in real time.
Achieve insight to action for order fulfillment and goods in transit
Connecting physical movement with information flow improves situational awareness beyond milestone reporting, enabling exception detection, revealing actionable insights, and breaking down company silos.
The SAP Business Network Global Track and Trace solution empowers your business with the real-time visibility insights into inbound and outbound shipments needed to drive performance and customer satisfaction.
Cloud deployment
Enriched sales and purchase order tracking from real-time shipment insights
Predictive monitoring of milestones and arrival across multimodal transportation
Exception alerts for delays and impacts to customers or production
Key benefits
Reduce costs
Predict and overcome internal and external influences, enabling more-reliable delivery dates and reducing the need for excess inventory and rush transportation.
Mitigate risk
Increase situational awareness beyond milestone reporting with geolocation tracking and rule-based predictive alerts to reduce risk and revenue loss.
Elevate your customer experience
Improve customer satisfaction and sustainability throughout your supply chain by balancing cost control with improved customer experiences.
Shipment and fulfillment monitoring
Track shipments visually through global geolocation-enriched real-time insights and predictive arrival times
Trace shipments from end-to-end through production and fulfillment processes
Understand and communicate the impact of delays on customers and critical business processes