Digitalize field service and optimize operations while reducing environmental impact, supporting sustainability efforts through efficient service delivery.
What is SAP Field Service Management?
Resolve customer issues faster with comprehensive, proactive, AI-enabled field service management software from SAP.
With powerful field service software from SAP, you can connect processes and data to make better decisions that minimize risks while reducing costs.
Improve first-time fix rates with mobile technology and AI-based recommendations to find the right technician for the job and confirm parts availability
Accelerate service execution and keep customers informed with integrated processes and intuitive technician collaboration
Increase satisfaction and cut field service costs by boosting productive time, streamlining dispatch, and making timely decisions based on real-time data