The assortments in the online business are getting wider and wider. The seller should cover all needs in their own store. So the spectrum ranges from clothing, to shoes, accessories, electronics, printed goods and more. The number of parts for the single order are decreasing. The number of shipments, on the other hand, is growing exponentially. Increasingly, service providers are dispensing with outer packaging for sustainability reasons. The return rates remain consistently high. These are major challenges for the intralogistics of online retailers.
When goods have to be shipped in the shortest possible time and returns have to be collected at the same time, intelligently regulated processes and maximum control are imperative. The crux of the matter is also to make returned goods available for dispatch again as quickly as possible, so that seasonal goods in particular are available for sale again as quickly as possible and stock does not grow unnecessarily.
Schönenberger’s modular and flexibly expandable overhead conveyor systems enable both: order-accurate processing every second and sufficient flexibility for fast-reacting work. The Schönenberger intra-logistics system ILS2100 is used for this purpose. The products are transported under the ceiling without contact by means of various goods carriers and held in dynamic storage and buffer areas. Suspended goods can be managed and sorted with single load carriers and flat goods with bags in the same system. The floor space remains free for the functional areas: a plus in safety, overview and cleanliness in production and distribution.