ERP software CRM

managementCRMSolidWorks

Maintain a Positive Experience for Your Manufacturing Customers Manufacturing leaders know, gaining and retaining a customer's business requires more than just providing a solid service or product. Equally important is the customer's experience with your organization. From the first phone call to receiving payment, customer service defines your clients’ experience and can often be the deciding factor between gaining or losing future sales for your company. Capture, Manage & Track Customer & Supplier Interactions DELMIAWorks (formerly IQMS) CRM software provides the tools to help maintain positive customer and supplier relationships. From the initial marketing campaign and sales contacts to customer and technical support calls, DELMIAWorks CRM captures, manages and tracks the details of every customer, partner and vendor interaction in a single system. Because our CRM is incorporated with the entire DELMIAWorks manufacturing ERP software solution, all areas are connected to eliminate duplicate data entry and wasted time jumping between various unrelated and stand-alone packages. DELMIAWorks' CRM Software Features Include: DELMIAWorks CRM Software lets you put the main focus back where it belongs: on the customer. The result is happier and more loyal customers, suppliers and partners. Customer, supplier and partner support management. Manage all your business support interactions in one system. All notes, calls, meetings and tasks can be easily accessed and reviewed. Our drag and drop e-mail correspondence feature makes easy work of archiving communication. PDA, tablet and smart phone enabled.