Using a comprehensive data analytics framework, process issues can easily be detected and removed.
Once workers are connected with mobile devices and provide real-time information of their work, the resulting data can be combined with existing data to create a complete view of the production flow. The resulting information captures all the work related to production of a particular product including not only the machine operation times and possible failures but also working time related to machine operation, problem resolution, assembly time, logistics and others.
Identify capacity problems
Some problems may solely be related to lack of operating capacity. This can be related to workstation availability or low availability of people with the right skills. In the WORKERBASEE system, it is very easy to identify such problems since it will produce a spike in response times for tasks of a certain category. This means staff is simply not able to deal with the tasks in a timely fashion. If in return tasks do not get accepted by users but users are also not busy either, it surfaces a capacity problem. Based on historical data, WORKERBASE is able so plan ahead and suggest preventive actions.
Identify process issues
It is very easy to identify process issues when the WORKERBASE platform is running. A typical scenario is amount of support calls from certain stations or reported quality issues. If any of these are higher than average, regardless of shift or personnel working, there is clearly a process issue ahead. Since WORKERBASE captures historical data, it can also be used to detect these types of issues in realtime instead of running analysis in hindsight.