DRAC ENGINYERS, S.L.

DRAC ENGINYERS is a young and dynamic company formed by a group of professionals with over twenty-five years’ experience in the world of filtration and industrial valves, experts in the design and manufacture of a wide range of products for this market.

A company dedicated to "design, manufacture, assembly services, testing and distribution of equipment for fluid control and handling", understands that quality is an ongoing effort to achieve its main objective of providing customer full satisfaction. Accordingly establishes its Strategy and Quality Policy that will apply to its products and processes.

The Management of DRAC ENGINYERS defines its Quality Policy as part of the DRAC ENGINYERS general Policy and undertakes to comply, disseminate and ensure its compliance by all staff.

As a way of expressing its commitment with quality, the DRAC ENGINYERS Quality Management System (QMS) is based on the ISO 9001: 2008 "Quality Management System - Requirements". To confirm that the requirements of this standard are met, the QMS is regularly reviewed and certified by an external certification body.

The Quality Policy comprises all activities that are integrated into its QMS, and has been defined as follows:

DRAC ENGINYERS SL is a company dedicated to design and manufacturing products for fluid control and handling for industry in general, as well as to offer assembly, testing and maintenance services for the same type of products. Our aim is to meet the needs of our customers by offering the product or service they require, with a high level of quality, at the right time and at competitive prices.

To achieve this purpose, the Company, partners and employees are committed to maintaining an effective Quality System according to the requirements of the UNE-EN-ISO 9001, ensuring communication, review and continuous improvement of the quality objectives, while providing necessary resources and training throughout our organization. Also ensuring that all our services and products meet the guidelines and legal requirements stablished in each case.

In short, we want to offer our services and products according to specific customer requirements, within the agreed time and fulfilling all design and documentation legal requirements, in order to get the best prices and higher trading volumes and consequently greater economic benefits.

This policy provides a framework for establishing and reviewing specific and measurable objectives treated specifically agreeing what is described in the chapters of this Manual.

Quality Committee has been stabilised by Management as the operational representative of the Quality Policy, giving the responsibility and authority to identify and disclose the inherent quality problems, taking the necessary actions for its solution and verifying its results.

The Management of DRAC ENGINYERS defines its Quality Policy as part of the DRAC ENGINYERS general Policy and undertakes to comply, disseminate and ensure its compliance by all staff.
One of our main objectives is to maintain these values of quality in all products and our consistency in the work in all processes from the sale to the delivery of the order, always showing an active attitude to the problems. We care a lot about our customer's satisfaction and that is why we are dedicated to analyze the delivered orders and their performance to take into account what things we could improve or are not working as well as we think.
Our mentality is open to new changes in order to constantly evolve, learn and update ourselves. Our team is constantly adapting to the market and its needs.