RAFI GmbH & Co. KG

Who we are

RAFI is a medium-sized enterprise that combines a down-to-earth corporate philosophy with international innovation. We develop, design, produce and market powerful solutions for almost every step in human-machine communication – from simple keys to highly complex touch systems. They come in standard or custom solutions for you.

Our products deliver at the touch of a button. That’s why RAFI has a more than 100-year history as one of the world’s leading suppliers in human-machine communication. We achieved this with our expertise and high production depth. Normally, you don’t even notice you’re using our products, simply because they work so well. It’s the barely perceptible resistance, the soft click or the flashing light which make the difference. Next time you operate a device, take a closer look – you may be feeling what we can do.

Today you can find our subsidiaries or agents in all the key global industrial locations. Development, production and sales are centrally located at our headquarters in Berg/Ravensburg, one of the EU’s most innovative and fastest growing regions.

TARGETED INNOVATIONS

KEEN EXPERTS

Our company is built on decades of dedicated research, and driven by the pioneering spirit of our employees. Their expert knowledge and innovative power generate groundbreaking products, giving you the edge on today’s competitive markets.

FIRMLY ROOTED GROWTH

SERVICE AT THE TOUCH OF A BUTTON

Your satisfaction is our success. Simply contact us for first-time enquiries, questions about our products, or to access customer services. You can rely on us to answer all your questions fully.

Our values

CORPORATE POLICY
For more than 100 years, RAFI has been one of the world’s leading
suppliers of innovative solutions for human-machine communication.
Our long-term success is based on our determination to set
global benchmarks with our products. Our company stands out for
independence, healthy growth and profitability. RAFI is dedicated to
continuous development and improvement. This is how we exceed
requirements and expectations. To guarantee sustained success in
the future, we operate a management system that reflects our processes.

CUSTOMERS
Our customers are the focus of our actions. We anticipate and understand
their needs and requirements. Our shared objective is to
provide premium services and thus exceed our customers’ expectations.

INNOVATION
RAFI is a medium-sized company that combines solid values with
innovation. Our company is built on decades of dedicated research
and pioneering spirit and our employees are characterized by expertise
and innovative strength. RAFI provides space for innovation and
creativity – and our employees make the best use of it. This environment
consistently delivers groundbreaking product innovations and
gives our customers the leverage they need for a stronger market
position.

PROCESSES
Our processes create value and are focused on results. We are
continuously questioning and improving them. Systematic checking
ensures compliance with our methods. Our processes are largely
standardized yet offer sufficient flexibility for different situations. That
helps us achieve high-quality as well as economically and ecologically
optimized results.

SOCIAL RESPONSIBILITY
Reliability, openness, and honesty are core values that set RAFI
apart. Compliance with legal standards, official regulations, and company
guidelines as well as living and breathing our convictions make
us a credible and reliable partner for our customers and in wider society.
Consequently, all RAFI companies and employees are bound to
observe all laws, regulations, and company guidelines – in particular
our corporate social responsibility policy. Employees are obliged to
know and observe all legal regulations and internal guidelines relevant
to their work. Furthermore, they must report any violations they
see immediately. Every RAFI employee represents our company
externally through their conduct. Illegal actions can therefore cause
significant damage to RAFI’s reputation and are not tolerated.

EMPLOYEES
Our motivated, qualified employees and their high identification with
RAFI and its values have been and remain the foundation for customer
satisfaction and the basis of our ongoing success. To support
the motivation and performance levels of all employees, we continuously
optimize working conditions as well as our further training programs.
With our systematic occupational health and safety management,
we constantly improve safety at work and support our staff
with health-boosting measures.

SUPPLIERS
The high benchmark to which RAFI is committed can only be
achieved if the entire supply chain works seamlessly. Therefore, RAFI
cultivates long-term partnerships with technically and economically
high-performing suppliers. It is important to us that our suppliers
comply with our values and guidelines and support our objectives.

QUALITY
We define quality as the fulfilment of all our internal and external customers’
expectations as well as those of prospective customers. We
are conscious that quality is the foundation on which our corporate
success is built, and the benchmark for our actions. All RAFI employees
work for ever better quality to meet steadily rising market expectations.

ENVIRONMENT
The environment is a key concern for us. Accordingly, the RAFI Group
is committed to environmental protection, avoiding waste, and saving
resources. Our systematic environmental management is firmly
embedded in the company. Whenever possible, we use recycled or
recyclable materials and include the fundamental idea of sustainability
in all our activities.